Privacy Policy
Personal Information Protection Act
Matters to be disclosed based on
In accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Act"), we hereby announce the following items regarding personal information held by our company.
1. Purpose of use when acquiring personal information
When we obtain personal information directly from customers in written documents (including records created in electromagnetic form, etc.), we will clearly state the purpose of use each time.
When acquiring personal information directly or indirectly for other reasons, we will notify or publicly announce the purpose of use at the time of acquisition, unless it has been publicly announced in advance on our website, etc. However, this does not apply in cases where there is an urgent need to protect the life, body, or property of a person.
*The purpose of use of personal information is the same as the next section.
2. Matters concerning the purpose of use of retained personal data
The purposes for which personal data held by our company will be used are as follows:
1. To provide products and services and to communicate, provide information, and provide after-sales service
2. To investigate the usage status of products and services and to consider and develop new products and services
3. To conduct surveys, events, prize draws, campaigns, monitors, etc., and to respond to such surveys, such as contacting customers, providing information, shipping products, and other related matters.
4. To conduct market research, customer trend analysis, management analysis, etc.
5. To receive and respond to inquiries, opinions, etc.
6. To contact you in the event of lost property or an emergency
7. To fulfill our obligations, exercise our rights, and carry out other matters incidental thereto.
8. To carry out personnel and labor management and other employment management, employee benefits, and other related matters
9. To carry out matters incidental to recruitment activities
10. To carry out matters incidental to each of the above purposes
3. Matters concerning procedures for responding to requests for disclosure, etc. of retained personal data
Our company has established the following procedures for responding to requests for disclosure, correction, etc., suspension of use, etc. of retained personal data, notification of the purpose of use (hereinafter referred to as "disclosure, etc."), or disclosure of records of provision of personal data to a third party. When we receive a request for disclosure, etc. of retained personal data from the person in question or their agent, we will respond to the request in accordance with these procedures to the extent reasonable and necessary.
■ Contact information
321-2593 Ohara, Kinugawa Onsen, Nikko City, Tochigi Prefecture, 209-1
Tobu World Square Co., Ltd. Personal Information Desk
e-mail: personal@tobuws.co.jp
■ How to check in
Please send by post a request form (attached sheet) and confirmation documents (see below) regarding the disclosure, correction, etc., suspension of use, etc. of personal information specified by our company, notification of the purpose of use, or records of provision of personal data to a third party.
*Please note that we cannot accommodate requests made by phone or in person.
■ Verification documents
When making a request yourself
Identification documents (see below, all documents must be valid or not expired)
・One of the following documents is required.
(1) Driver's license (2) Passport (3) Individual Number Card (front only)
(4) Physical disability certificate (5) Residence card or special permanent resident certificate
・If you do not have the above documents, you will need two of the following documents (1) to (4).
(1) Various health insurance cards (2) Various pension books (3) Certified copy or extract of family register (4) Resident registration card
If a request is made by a representative (all of the following are required):
1. Identification documents for the agent (see above)
2. The following documents:
(1) When the agent is the person with parental authority
A copy of the family register (within the last month) showing the relationship between the agent and the person in question
(2) When the agent is the adult guardian of the person in question
Certificate of adult guardianship registration (within one month)
(3) If you are a voluntary agent
A letter of attorney (with the person's official seal affixed) and a seal registration certificate (within one month) for the official seal affixed to the letter of attorney
*Please note that we may contact the individual directly to confirm their wishes.
■ How to answer
Our response will be sent in writing by registered mail to the address stated on your identity verification document (copy of official certificate) if you make a request yourself, or to the address stated on your agent's identity document if you make a request through an agent, or will be sent by email to the email address specified on the invoice.
■ Fees
We will charge you a fee for your request, including the postage (actual cost) and the cost of the electronic media (actual cost) for our response.
■ Other
If you have any questions, please contact the "Personal Information Desk." Please note that we cannot return any documents you submit.
■ Request for disclosure, correction, etc., suspension of use, etc. of personal information or notification of purpose of use
Request for disclosure of personal information
Request for correction of personal information
Request for suspension of use of personal information
Request for notification of intended use of personal information
Request for disclosure of records of provision of personal data to a third party
4. Name, address, and representative name of the business entity handling personal information
Name: Tobu World Square Co., Ltd.
Address: 209-1 Ohara, Kinugawa Onsen, Nikko City, Tochigi Prefecture
Representative's name: Toshinari Kinoshita