TOBU WORLD SQUARE Tobu World Square TOBU WORLD SQUARE Tobu World Square

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FAQ

FAQ

FAQ

admission

About admission

  • What are the visiting hours in the park?

    It will take about 1 hour 30 minutes to 2 hours.

  • Is the exhibition area outdoor or indoors?

    All exhibition areas are outdoors.

  • Can I re-enter the park?

    Re-entry is only possible on the same day.Please inform the staff at the entrance.

  • If I want to call people to gather, can I have a broadcast broadcast inside the park?

    We apologize for the inconvenience, but we do not have broadcasting equipment in the exhibit zone, so we are unable to broadcast broadcasts.note that.

  • I would like you to guide me around the park.

    We are offering free guided tours of each zone as listed below, so please come and join us.
    Course A: You will be guided through the Modern Japan Zone, the America Zone, and the Egypt Zone.
    Departure time (weekdays) ①11:00
        (Saturdays, Sundays, and holidays) ①10:00 ②14:00
    Course B: We will guide you through the European Zone.
    Departure time (weekdays) ①13:00
        (Saturdays, Sundays, and holidays) ①11:00 ②15:00
    Course C: You will be guided through the Asia Zone and Japan Zone.
    Departure time (weekdays) ①14:00
        (Saturdays, Sundays and holidays closed at 17:00) ①13:00
        (Saturdays, Sundays and holidays closed at 18:00) ①13:00 ②16:00

  • Do guided tours require reservations?

    No reservation required.Please arrive at the meeting point by the tour start time.

  • Is there a fee for taking group photos?

    There is no charge for taking photos.Additionally, there is no exclusive photographer for Tobu World Square.

  • I would like to stop by just to do some shopping.

    An admission ticket is required even if you are only shopping or eating.Please purchase an admission ticket.

  • Do I need to make a reservation to enter the park?

    Please make a reservation for groups of 15 or more people.Please apply using the group application form.
    For smoother entry, purchase a digital ticket in advance on our website.

facility/schedule

Questions regarding facilities, business hours, etc.

  • Are there ATMs and currency exchange machines?

    ATM (Seven Bank) available.There is no foreign currency exchange machine.

  • Do you have umbrellas available to rent?

    There are no rental umbrellas.It is sold at the store.

  • Can I bring a packed lunch into the park?

    We do not allow individuals to bring in packed lunches.
    This meal is available only to general groups (15 or more people) and student groups (15 or more people) who pay to use the Convention House.
    Convention House usage fee (1 yen per person)
    If you wish to use the Convention House, you must make a reservation at least one month in advance.
    ReservationPlease check here.Thank you.

  • Are there any regular holidays?

    Please check our website in advance for business hours.

  • Can I enter the park with my pet?

    You can walk around the park with dogs of all sizes on a leash. You can also enjoy lunch together at restaurants and cafes (excluding some stores).
    For further information, please read Please check here.

    Pet buggies are also available for rental (fees apply)

  • Are there coin lockers?

    There are large coin lockers that can fit medium-sized and carry cases. (charged)

  • Do you have wheelchair rentals?

    We lend a self-propelled wheelchair free of charge.

  • Where are the restrooms?

    Located in the Welcome Square, exhibition zones (Egypt zone, Asia zone, Japan zone), and parking lot.All locations are wheelchair accessible.

  • Do you have an AED installed?

    It is located in the information section.

  • Is there a place to rest if I feel unwell?

    We have a first aid/baby room in Mercado II, a shop in Welcome Square, with a bed.Please inquire at the information desk when using the facility.

  • About Convention House

    ● Location

    Go through the entrance gate and turn left. For details, please refer to the digital map.

    ● Maximum number of users

    The first floor can accommodate up to 1 people, and the second floor can accommodate up to 150 people.

    ●Seating arrangement

    For meals provided by Tobu World Square, seats will be prepared for the number of people by class or car number.
    Please note that you cannot specify the table or seating arrangement.
    If you use the bento shop or bring your own food, we will not assign seats.

    ● Other

    Venue usage fees will be charged for use as a venue for events, etc.
    Reservations must be made at least one month in advance.

    1th floor venue 2th floor venue 1st and 2nd floor venue
    Up to 150 people (2 hours) Up to 100 people (2 hours) Up to 250 people (2 hours)
    75,000Yen 50,000Yen 120,000Yen

charge

About fees

  • Is there a silver discount?

    There is no silver discount.

  • Can I use credit card?

    Tobu Card, Visa, MasterCard, JCB, American Express, Diners Club, Discover, and UnionPay are accepted.

  • Can I use electronic money?

    Transportation electronic money, "PayPay", "d payment", "ALIPAY", and "WeChat Pay" can be used at ticket booths, shops, and restaurants. (excluding some)

exhbits

About the exhibits

  • Do you have rides?

    There are no rides.

group

About group use

  • We are planning to have elementary school students guide us through the park.

    If you plan to do so, please let us know in the ``Do you want students to guide you through the park?'' section of the application form.Reservations are required.

  • Can I reserve the dining venue for more than the specified time?

    Please contact us each time as it depends on the reservation status on the day.

Other

Other

  • Is it possible to do live streaming or live streaming inside the park?

    LIVE streaming and live streaming are strictly prohibited.

  • I would like to record a video to post on a video site. Is this possible?

    Please contact us by email in advance.We will confirm whether or not to shoot after confirming the content and date of the shoot.
    Please note that depending on the content, we may refuse to take pictures.
    In addition, unauthorized photography without prior permission is strictly prohibited.
    Contact: info@tobuws.co.jp

  • Where is the nearest medical institution?

    Dokkyo Medical University Nikko Medical Center is approximately 20 minutes away by car.